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Choosing the right care provider for your loved one is one of the most important decisions you’ll make. It’s not just about finding someone to help with daily tasks—it’s about ensuring your loved one receives compassionate, professional, and ethical care that enhances their quality of life.
At Sarnia Carers CI Ltd, we understand the weight of this decision. That’s why we’ve outlined the key questions you should ask when selecting a care provider. These questions will help you make an informed choice and avoid the hidden costs of unethical care.
1. Are You Committed to Compliance and Ethical Practices?
With new care regulations coming into effect in Guernsey next year, it’s vital to choose a provider that is actively working towards full compliance. Some agencies operate without meeting these standards, which can result in poor care, safety risks, and long-term financial costs for families.
At Sarnia Carers, we are fully committed to meeting and exceeding the required standards. We continually invest in improving our services, ensuring our clients receive safe, ethical, and high-quality care.
2. How Do You Treat Your Staff?
The way an agency treats its caregivers is a reflection of how it will treat your loved one. Unfortunately, some agencies underpay their staff, particularly for night shifts, which is not only unethical but illegal. This leads to high staff turnover, burnout, and ultimately, inconsistent and lower-quality care.
At Sarnia Carers, we believe in treating our staff as fairly as we treat our clients. By offering competitive pay and ongoing support, we ensure our caregivers are motivated and able to provide the compassionate care your loved one deserves.
3. What Services Do You Offer, and Are They Flexible?
Care needs can change over time, so it’s important to choose a provider that offers a wide range of services and flexible care plans. Ask whether the agency can adapt to evolving needs and provide personalised support.
We offer tailored care plans designed to meet individual needs, ranging from companionship and meal preparation to overnight and palliative care. Our unique 45-minute drop-in service is ideal for quick assistance with chores or social interaction, providing flexible options for every stage of care.
4. How Do You Ensure Safety and Quality?
Safety is paramount when choosing a care provider. Ask about the steps they take to ensure your loved one’s well-being, such as staff training, use of technology, and compliance with health and safety standards.
At Sarnia Carers, we use innovative tools like the Birdie App to track health outcomes and medication, ensuring transparency and safety at every step. Our caregivers are trained to the highest standards, giving you peace of mind that your loved one is in safe hands.
5. What Are Your Rates, and Are They Transparent?
While cost is an important factor, be cautious of agencies offering unusually low rates. These rates often come at the expense of quality care and fair treatment of staff, leading to hidden costs and potential risks.
Our rates reflect the true cost of providing ethical, high-quality care. By choosing Sarnia Carers, you’re ensuring your loved one receives the best possible support from a team that values integrity and fairness.
6. How Do You Support Emotional Wellbeing?
Care isn’t just about meeting physical needs—it’s about supporting emotional and mental wellbeing too. Ask how the provider fosters social interaction, companionship, and emotional resilience.
We prioritise emotional wellbeing through compassionate companionship and specialised support for living with dementia. Our caregivers build meaningful relationships with clients, helping them feel valued and understood.
Why Ethical Care Matters
Choosing a care provider isn’t just a financial decision—it’s a choice that impacts your loved one’s quality of life and the broader community. Unethical care agencies often prioritise profit over people, leading to poor care outcomes, higher costs, and a lack of trust.
By choosing an ethical provider like Sarnia Carers, you’re not only ensuring your loved one receives exceptional care—you’re also supporting a sustainable care industry that values fairness, compassion, and community.
Trust Sarnia Carers
At Sarnia Carers CI Ltd, we bring care, community, and compassion together to provide the highest standard of home care in Guernsey. We are committed to ethical practices, transparent communication, and building trust with every client we serve.
If you’re looking for a care provider you can trust, contact us today. Call 07911 755 751 or email info@sarniacarersci.com to discuss your care needs.
